Avaya 78202T Exam : Avaya IP Office™ Platform Support Online Test

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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.
Which Voicemail Pro feature can the technician suggest?

A) Avaya Contact Recorder
B) Voicemail Collect
C) Campaign
D) Auto Attendant
E) Looped Announcement

2. Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)

A) The password must be edited and customer network settings configured.
B) The browser must have Java enabled.
C) The Ignition process must be set to Server mode.
D) The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.
E) It must be installed from the USB that comes with the server or the install image on the DV

3. A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone.
What could be the cause of this problem?

A) Ring delay is not configured on system telephony settings.
B) Improper configuration of the system Locale.
C) IP Office is not receiving the ICLID from PSTN.
D) High level is set on Incoming Call Route.

4. A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?

A) All applications can be upgraded to 9.0 or higher without changes.
B) Only CCR as it is not supported in 9.0 or higher.
C) All applications, as 9.1 does not support any of them.
D) Only one-X Portal as it is supported in 9.0 or higher.

5. A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?

A) In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
B) From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.
C) Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.
D) From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab

Solutions: