- Exam Code: ITIL-Foundation
- Exam Name: ITIL Foundation Certification - IT Service Management
- Updated: Aug 12, 2026
- Q & A: 325 Questions and Answers
ITIL ITIL-Foundation Exam : ITIL Foundation Certification - IT Service Management
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ITIL ITIL-Foundation Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: The Four Dimensions of Service Management | - Value streams and processes
|
| Topic 2: ITIL Practices Overview | - Service management practices
|
| Topic 3: Key Concepts of Service Management | - Service and value creation
|
| Topic 4: ITIL Service Value System (SVS) | - Core components of SVS
|
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