Salesforce Plat-Con-201 Exam : Salesforce Certified Omnistudio Consultant

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. Ursa Major Solar requires a view that shows a parent FlexCard with account details and a child FlexCard with a list of related contacts. The business wants this entire component embedded on a standalone page accessible from the App Launcher, not tied to a specific record. Which page type should the OmniStudio Consultant recommend for this requirement?

A) App Page
B) Home Page
C) Record Page
D) Email Application Pane

2. When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased. What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

A) DataRaptor Load
B) DataRaptor Extract
C) DataRaptor Transform
D) DataRaptor Turbo

3. A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor. Which three OmniStudio tools should the consultant recommend to meet these requirements? Choose 3 answers

A) DataRaptor Load
B) DataRaptor Turbo Extract
C) OmniScript
D) Integration Procedure
E) FlexCard

4. A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered. Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers

A) Put specific fields in a collapsible block
B) Use a condition to hide data unless specific criteria are met
C) Use a table or chart to display data
D) Use a flyout action to display additional information

5. Which two are valid data source types that a DataRaptor can use? Choose 2 answers

A) Salesforce standard and custom objects
B) Direct file system access on the user's local machine
C) Salesforce objects accessed via SOQL
D) Static resources containing JSON

Solutions: