Salesforce Plat-UX-101 Exam : Salesforce Certified Platform User Experience Designer

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks' administrator has a requirement to make the user experience for a complex process more engaging for internal users.
Which Salesforce functionality should be used?

A) Lightning Survey
B) Screen flow
C) Process Builder

2. A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should bemade when planning for the site

A) colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users
B) colors may have different cultural meanings in different countries, changing the intent of UI elements
C) Country flags used as links to adjust languages provide an ideal way to switch between locals orlanguages for users
D) Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted

3. A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?

A) Card Sorting
B) User Test
C) Cognitive Walkthrough
D) Tree Testing

4. Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature.
What should be recommended?

A) Custom video component
B) Utility bar with embedded video
C) Lightning Path component
D) Docked prompt using In-App Guidance

5. A company provides away for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers

A) Contact
B) Property
C) Address
D) Lead
E) Opportunity

Solutions: