- Exam Code: 132-S-816
- Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
- Updated: Aug 25, 2026
- Q & A: 95 Questions and Answers
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| Section | Objectives |
|---|---|
| Installation and Initial Configuration | - System Installation
|
| Voice Messaging and Unified Communications | - Messaging Features
|
| Maintenance and Troubleshooting | - Support Operations
|
| User and Telephony Configuration | - Extension and User Administration
|
| Networking and Integration | - Connectivity
|
| IP Office Solution Architecture | - IP Office Platform Overview
|
1. Modular Messaging 3.1 for Exchange Message Application Servers (MASs) run the
Microsoft Windows operating system. The customer wants to supply their own MAS.
Which versions of Windows are supported on the MASs?
A) Any release of Windows 2003 except Data Center Server
B) Windows 2003 with Service Pack 2
C) Windows 2003 with Service Pack 1
D) Windows 2000 as long as this is an upgrade
2. Which three pre-installation steps are required for a Customer Provided Equipment (CPE) upgrade for Modular Messaging for Microsoft Exchange? (Choose three.)
A) Create a Data Collection file using the new option.
B) Obtain the Avaya Boot Image.
C) Back up Avaya Messaging Application Server (MAS) tone files, Caller Applications, and Custom Prompt files.
D) Upgrade the Avaya Messaging Application Server (MAS) with Windows 2003 Server Software and Service Packs.
E) Analyze all the Avaya Messaging Application Server (MAS) systems in the Voice Mail Domain using the same Data Collection Tool (DCT) file on each MAS.
3. Which two statements about Caller Applications are correct? (Choose two.)
A) Caller Applications can be created using the TUI.
B) Caller Applications allow you to extend the TUI by creating additional menus and prompts.
C) Callers can reach the Auto Attendant from any Caller Application.
D) Callers can reach Caller Applications from the Auto Attendant.
4. You have implemented Modular Messaging 3.1 for Exchange and Message Networking 3.1 for a customer. Part of the scope of work says that customer-provided anti-virus software will be installed on each new machine with an IP address on the customer's network. You explain to the customer representative that you will be unable to accommodate their request on the Message Networking server.
What is the problem with the anti-virus software installation request as it relates to the Message Networking server?
A) The Message Networking system has built-in anti-virus software.
B) Message Networking servers can never get viruses.
C) No anti-virus software can be installed because the logon accounts to Message Networking servers do not have command-line access.
D) Only third-party external anti-virus solutions are supported.
5. If a customer has a single Avaya Messaging Application Server (MAS) connected with a single E-1 circuit to an Avaya Communication Manager PBX, which port should be in the Message Waiting Indicator (MWI) port group?
A) 32
B) 29
C) 16
D) 1
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C,D,E | Question # 3 Answer: B,D | Question # 4 Answer: C | Question # 5 Answer: B |
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