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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
Select the two possible methods used to customize the application and capture the data.

A) Use an Extensible flexfield.
B) Use a Descriptive flexfield.
C) Use a Key flexfield.
D) Run a SQL command to alter the database and add a column for the account code.
E) Use Oracle Pane Composer to modify the product page.

2. Your company has asked you to customize the Oracle Fusion Customer page by using Oracle Composer.
Select the three true statements.

A) Page Composer is accessed by selecting the Manage Page Composer task and during down on the Customers hyperlink.
B) "Visibility" is a required value that may be set at any point during the configuration process.
C) "Visibility" is a required value and is the first value that is set.
D) Source View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
E) Page Composer is accessed by navigating to the Customer page and selecting Administration > Customize from the global area.
F) Design View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.

3. Which module maintains the industry hierarchy for territory definition?

A) Oracle Fusion Partner Management
B) Oracle Fusion Territory Management
C) Oracle Fusion Sales Quota Management
D) Oracle Fusion Customer Center application
E) Oracle Fusion Trading Community

4. Identify the two correct statements related to variance in the context of sales quota.

A) Variance is the difference in quota among the child quotas.
B) Variance is the difference in parent and child quota.
C) Variance is the difference between the predicted sales quota and actual sales quota.
D) Variance is the difference between the adjusted quota amount for the parent territory and the rolled up total amount from the child territory quotas.
E) Variance can be spread, meaning that it gets added to the child territories.

5. Select the primary object that can be used to configure sales methodology in Oracle Fusion Sales.

A) Product information
B) competitor information
C) sales stages
D) Task templates
E) Assessment templates

Solutions: