- Exam Code: 642-467
- Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
- Updated: Sep 14, 2026
- Q & A: 203 Questions and Answers
Cisco 642-467 Exam : Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
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Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco Unity Connection Integration | - Message routing and call handlers - Voicemail architecture and integration |
| Topic 2: Cisco Unified Communications Manager Integration | - SIP, MGCP, and H.323 gateway integration - Device and endpoint configuration - Call routing and dial plan design |
| Topic 3: Cisco Unified Communications Applications Deployment | - Basic troubleshooting and service verification - System architecture and component interaction |
| Topic 4: Cisco Unified Presence (CUPS) Integration | - User provisioning and client integration - Presence services configuration |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
Question #1
Refer to the exhibit.
In which three ways does the configuration need to be modified in Cisco Unified Communications Manager Express so that the administrator can open a session with Cisco Unity Express? (Choose three.)
- A. Edit the IP address in the IP route statement.
- B. Edit the IP route statement to change the IP subnet mask to 255.255.255.0.
- C. Add the ip unnumbered Loopback0 command to interface Integrated-Service-Engjne1/0.
- D. There is nothing wrong with the configuration. The lntegrated-Service-Engine1/0 needs to be restarted.
- E. Add the IP subnet mask to the service-module ip default-gateway statement.
- F. Edit the IP address of the service module.
Correct Answer: A,C,F 🗳️
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Question #2
A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered, the system believes that all the digits have been entered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?
- A. Gateway that is used for Call Forward All calls
- B. Route Pattern that is used for PSTN calls
- C. Route Group that is used for PSTN calls
- D. The IP phone does not have access to the partition that is used for PSTN calls
- E. Route List that is used for PSTN calls
Correct Answer: B 🗳️
Question #3
In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence request?
- A. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity
- B. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity
- C. by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance
- D. by sending SCCP messages to the presence watcher to indicate the current status of the presence entity
Correct Answer: B 🗳️
Question #4
Which messaging interface provides support for an Apple iPhone, Android, and Blackberry?
- A. Cisco Unity Connection
- B. Cisco Unity
- C. Cisco Unity Express
- D. Cisco Unity Mobile
Correct Answer: A 🗳️
Question #5
Which device needs to be configured to allow Cisco Unified Presence to receive phone availability updates from subscribed users?
- A. SIP Cisco Unified Personal Communicator Gateway
- B. H.323 Trunk
- C. CTI Gateway
- D. Presence Gateway
- E. MGCP Gateway
Correct Answer: D 🗳️
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