Peoplecert ITIL-4-HVIT Exam : ITIL 4 Specialist: High-Velocity IT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. From the perspective of the service provider, which statement about the digital product lifecycle is CORRECT?

A) It ends when a provider decides to terminate the engagement with a consumer
B) It ends when a consumer decides to terminate the engagement with the provider
C) It begins with researching and developing the offering
D) It begins when the service consumer is being onboarded

2. An organization uses digital technology to support its rapidly-changing business environment.
Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
Which technique would MOST help to resolve this situation?

A) Version control
B) Definition of done
C) AIOps
D) Chaos engineering

3. The governing body of an organization wishes to establish how much risk the organization is willing to accept in pursuit of its digital objectives.
What is this called?

A) Residual risk
B) Risk register
C) Risk appetite
D) Risk mitigation

4. Which TWO statements about the service value chain are CORRECT?
1. The service value chain describes the activities that are required
to effectively manage products and services
2. The service value chain provides a fixed sequence of activities that are required to design products and services
3. The service value chain describes a detailed model of the activities performed by each technical team
4. The service value chain is a model on which the steps in a value
stream are based

A) 1 and 4
B) 2 and 3
C) 3 and 4
D) 1 and 2

5. A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?

A) Chaos engineering
B) Minimal viable product
C) Kanban
D) Continual business analysis

Solutions: