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Salesforce Certified Slack Developer Sample Questions:

1. Your company's Slack app is designed to streamline project management across teams. In which scenario should you consider adding support for channels shared externally with Slack Connect?

A) When the project management app is intended for internal use only within a single organization
B) When the app facilitates collaboration on projects involving external partners, clients, or vendors in shared channels
C) If the app contains highly sensitive information meant only for internal team members
D) When the app is used for broadcasting general announcements to large, unrelated audiences

2. Your team is developing a Slack app to facilitate on-demand IT support requests.
Which user entry point should be designed to initiate a support request in a way that is intuitive and minimally disruptive?

A) Create a dedicated IT support channel where users post their issues
B) Require users to go to the App Home to access the support request form
C) Use a bot to send periodic prompts to users asking if they need IT support
D) Implement a slash command that users can invoke to start the support request process

3. Your Slack app is designed to facilitate project collaboration.
In what scenario should you add support for channels shared externally with Slack Connect?

A) When the app handles sensitive internal data that should not be shared outside the organization
B) When the app's primary function is to monitor employee activity within the organization
C) When the app needs to interact with external partners, clients, or vendors who are part of the collaboration process
D) When the app is used exclusively within internal teams for project management

4. When developing a Slack app that receives webhook requests, what is a crucial security practice for handling these requests?

A) Use simple query parameters in the webhook URL for quick validation
B) Validate the authenticity of each webhook request using Slack's signing secrets
C) Automatically accept all incoming webhook requests to ensure no data is lost
D) Only process requests that originate from a predefined list of IP addresses

5. Your company is developing a Slack app to streamline the employee feedback process. The app should allow for easy submission and review of feedback.
Which feature aligns best with Slack's architecture for this purpose?

A) Configure the app to send feedback submissions to a company-wide channel for transparency
B) Use an external survey tool and post the link in Slack for feedback submission
C) Implement a slash command that allows employees to post feedback directly in any channel
D) Create a private feedback submission form using a modal, with results sent to a designated HR channel

Solutions: