- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant
- Updated: Aug 04, 2026
- Q & A: 192 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Consulting Practices | 14% | - Project management and delivery lifecycle - Facilitate successful engagements and adoption - Discovery, requirement analysis, and solution design |
| Topic 2: Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals |
| Topic 3: Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Topic 4: Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
| Topic 5: Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools |
| Topic 6: Data Management | 15% | - Manage data governance and maintenance - Ensure data quality and scalability - Data migration and integration considerations |
1. Cloud Kicks rolled out Sales Cloud recently. The VP of sales wants to display a view of internal and external data on the lifetime spend for each account on the Salesforce account detail page.
Which option should a consultant recommend to meet this requirement?
A) Salesforce Data Pipelines
B) Einstein Discovery
C) Sales Engagement
2. Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.
Which steps should the consultant perform to maintain data integrity?
A) Insert users and migrate email alerts and approval processes into UC's Sales Cloud org.
B) Use the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.
C) Merge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.
3. The Sales Cloud implementation at Cloud Kicks (CK) is now live.
End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.
What should the consultant do?
A) Conduct a knowledge transfer with the admin.
B) Suggest that CK purchase a support agreement.
C) Recommend that the admin attend Salesforce instructor-led training.
4. Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?
A) Some opportunities associated with these accounts are owned by other users.
B) Sharing rules for Opportunities are set to a public group for managers.
C) The user is a member of an Account Team with Read/Write access on Opportunities.
5. Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity.
What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?
A) Opportunity roll-up summary fields will update from the Opportunity Line Item object.
B) Opportunity cross-object formulas always use the dynamic conversion rate for currency conversion.
C) Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |
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