New (2026) Salesforce Health-Cloud-Accredited-Professional Exam Dumps
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NEW QUESTION # 43
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.
What is an important consideration when implementing this in Health Cloud?
- A. An administrator can create an override filter field on the person account.
- B. An administrator can create lists or add records to existing lists from the Campaign object.
- C. If a user cannot access a field used in a filter on a patient or member list, they will not be able to see the list.
- D. Filter logic for patient or member lists is controlled by formula fields on records.
Answer: C
Explanation:
* Access to Filtered Fields:
Exact Extract:
"If a user does not have access to a field that is used in a filter on a patient or member list, the list will not be displayed to that user." Reference:
* Other Options:
Filter logic is not controlled by formula fields.
There's no official "override filter field" on the person account for lists.
Lists are not created or managed from the Campaign object in Health Cloud.
NEW QUESTION # 44
Bloomington Caregivers needs to use the objects foi the Clinical data model as part of its new Health Cloud implementation, Which preference should Bloomington Caregivers' administrator ensure is enabled?
- A. FHIR-Aligned EHR Data Model org preference
- B. Clinical Data Model org preference
- C. Clinical R4 Model org preference
- D. FHIR-Aligned Data Model org preference
Answer: B
Explanation:
The FHIR-Aligned Data Model org preference is the preference that Bloomington Caregivers' administrator should ensure is enabled to use the objects for the Clinical data model as part of its new Health Cloud implementation. This preference enables the Clinical data model, which is a FHIR R4-aligned data model that captures information from an Electronic Health Record (EHR) system via integration middleware1. The Clinical data model is built on Salesforce core, with no reference to package entities, and supports only the attributes that Health Cloud users need, not all attributes in every FHIR R4 resource2. The Clinical data model is the successor to the original EHR Data Model, which was built on the managed package and followed the FHIR R1 standard2.
Reference:
1: Clinical Data Model | Salesforce Health Cloud Developer Guide | Salesforce Developers 2: Explore the Clinical Data Model Unit | Salesforce Trailhead
NEW QUESTION # 45
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access.
What should a consultant do to expand this access?
- A. Create a user access policy with grant permissions.
- B. Create a criteria-based Account sharing rule.
- C. Create a restriction rule for the Person Account object.
- D. Update organization-wide default for Account and Contract to Public Read-Only.
Answer: B
Explanation:
Expanding Access to Auditors:
Exact Extract:
"Use criteria-based sharing rules to grant additional access to Person Account (patients) records for users or groups who do not own the records, such as auditors." Reference:
Other Options:
Restriction rule: Restricts, not expands, access.
User access policy: Not a Salesforce standard for sharing data.
Changing org-wide default to Public Read-Only: Not best practice for PHI and patient data-should use sharing rules for scoped access.
NEW QUESTION # 46
During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?
- A. The administrator is not registered in AppExchange
- B. The health cloud permission set license is missing
- C. The administrator doesn't have health cloud license
- D. The health cloud managed package is missing
Answer: D
Explanation:
According to the Salesforce documentation1, to install the health cloud claims unmanaged package, you need to have the health cloud managed package installed first. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud claims unmanaged package is an extension that contains additional objects, fields, tabs, apps, components, and more that are specific to claims management1.
NEW QUESTION # 47
A customer wants to view a patient's health conditions and clinical encounters as a sequence of events happening over time on the patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?
- A. Create a new Timeline View Configuration record.
- B. Add a record to the HealthCloudTimelineConfig custom setting.
- C. Create a new Timeline record within Setup.
- D. Clone the HCTimeline FlexCard for customization.
Answer: A
Explanation:
* Enhanced Timeline Functionality:
The Enhanced Timeline in Health Cloud displays a sequence of clinical events (e.g., health conditions and encounters) on a patient's Person Account.
Exact Extract:
"To configure the Enhanced Timeline component to show custom event types and adjust the event display, create a Timeline View Configuration record." Reference:
* Other Options:
Timeline records within Setup and HealthCloudTimelineConfig custom setting are not how the Enhanced Timeline is configured for new event views.
Cloning the HCTimeline FlexCard is not required or recommended for this configuration.
NEW QUESTION # 48
Which two of the following statements are true about Care Teams? (Choose Two.)
- A. Communities must be enabled before External Care Team members can be added.
- B. Care Team Members are optional on a Care Plan.
- C. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects.
- D. A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied.
Answer: B,D
Explanation:
According to the Health Cloud Implementation Guide, two statements that are true about Care Teams are:
Care Team Members are optional on a Care Plan. This statement is true because a care plan can be created without any care team members assigned to it. However, adding care team members can help with collaboration and coordination of care.
A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied. This statement is true because a coordinator is required to manage the tasks and goals of a care plan template. A coordinator can be either an internal or external user who has access to Health Cloud. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects is not a true statement, as care team membership does not grant access to objects that use private sharing. Communities must be enabled before External Care Team members can be added is not a true statement, as external care team members can be added without enabling communities.
NEW QUESTION # 49
Which two health cloud specific setting must be configuration .......... Health cloud org has lightning experience enabled person account......... (Choose two)
- A. Under Custom Metadata Types, Create a mapping records for Person accounts.
- B. Enable "Use Person Accounts" custom setting.
- C. Disable "Use Individual Data Model" in custom setting
- D. Under Custom Metadata Types, Update the Health cloud 'HCFeature'...
- E. Under Custom Metadata Types, enable the Health cloud Setting
Answer: A,B
NEW QUESTION # 50
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
- A. Field Dispatch Scheduler
- B. Manage Home Health
- C. Healthcare visit Manager
- D. Execute Health Scheduling
Answer: A
Explanation:
Implementing Home Health scheduling in Salesforce Health Cloud requires assigning appropriate permission set licenses to users responsible for scheduling patient visits.
Field Dispatch Scheduler Permission Set License:
The Field Dispatch Scheduler permission set license is designed for users who manage and schedule field service operations, including home health visits. Assigning this license grants schedulers access to functionalities necessary for coordinating and dispatching healthcare providers to patient locations. This includes capabilities such as:
Scheduling Visits: Schedulers can create and manage appointments for initial assessments and recurring visits, ensuring that patients receive timely care.
Salesforce
Resource Management: Effectively allocate healthcare providers based on availability, location, and required skills to meet patient needs.
Access to Field Service Tools: Utilize tools within Salesforce to optimize routing, manage workloads, and monitor service delivery.
By assigning the Field Dispatch Scheduler permission set license, Bloomington Caregivers ensures that their scheduling personnel have the necessary access to efficiently coordinate home health services, thereby enhancing operational efficiency and patient satisfaction.
Reference:
Schedule Visits with Home Health
Home Health
NEW QUESTION # 51
A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.
Which solution should a consultant recommend?
- A. Salesforce Scheduler
- B. Procedure Scheduling
- C. Intelligent Appointment Management
- D. Advanced Therapy Management
Answer: C
Explanation:
A is correct because Intelligent Appointment Management (IAM) is a solution for care coordinators to book appointments without having to manually check availability and resources themselves. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place. IAM also supports complex appointment types, such as infusions, that require multiple steps or resources.
NEW QUESTION # 52
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
- A. Write custom CSS.
- B. Made edits to Setup Panel.
- C. Make edits t0 Field Properties.
- D. Make edits to Field Style.
Answer: A,D
Explanation:
To change the formatting of a field element in an OmniStudio FlexCard to use the Times New Roman font and a red color, the following approaches are viable:
1. Write Custom CSS (B):
Custom CSS can be applied to define specific styling for field elements in a FlexCard.
CSS rules can specify the font family (Times New Roman) and color (red) precisely, providing complete control over design details.
Example:
.my-custom-class {
font-family: "Times New Roman", serif;
color: red;
}
This CSS class can be referenced in the FlexCard configuration.
2. Make Edits to Field Style (D):
The Field Style section in the FlexCard Designer allows designers to set styling properties directly.
Font family and color are common options available in the Field Style configuration, making it straightforward to apply basic formatting changes without writing code.
Why Other Options Are Incorrect:
A . Make edits to Field Properties: Field Properties control functional aspects of the field (e.g., field type or source) rather than styling.
C . Make edits to Setup Panel: The Setup Panel configures overall FlexCard settings but does not handle individual field styling.
Reference:
OmniStudio FlexCard Designer Documentation
Custom Styling in OmniStudio
NEW QUESTION # 53
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
FHIR Question Bank
- A. Digital Signature Capture
- B. Adding a QR Code
- C. SMS Assessment Completion
- D. Using Previously Submitted Responses
Answer: A,B,D
Explanation:
To enhance their assessment functionality with Discovery Framework, a consultant should configure the following capabilities with Health Cloud out-of-the-box:
Using Previously Submitted Responses: This capability allows users to pre-populate assessment questions with responses from previous assessments, saving time and effort. Users can also edit the responses if needed1.
Digital Signature Capture: This capability allows users to capture electronic signatures from patients or other parties on the assessment form, ensuring consent and compliance. Users can also view and download the signed document as a PDF file2.
Adding a QR Code: This capability allows users to generate a QR code for the assessment form, which can be scanned by patients or other parties to access and complete the assessment on their mobile devices. Users can also track the status of the QR code and send reminders if needed3. FHIR Question Bank or SMS Assessment Completion are not capabilities that are available with Health Cloud out-of-the-box.
NEW QUESTION # 54
An administrator is configuring security for a patient list.
Health Cloud Accredited Professional
Which three considerations should the administrator take into account to ensure proper access to the list?
Choose 3 answers
- A. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list.
- B. Users with profile or permission sets that restrict access to an object cannot create a list using that object.
- C. Administrators can create restriction rules to offset a private organization-wide default setting.
- D. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.
- E. Administrators can restrict access using HCPatientListSecurity custom setting.
Answer: A,B,D
NEW QUESTION # 55
Whichpermission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records?
- A. HC Foundation permission set
- B. HC Utilization Management Permission Set
- C. HC Permission set license
- D. The Health Cloud Member Services Permission Set
Answer: B
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 56
A payer needs to work with plan members and medical providers to influence decisions through a case-by-case review of the appropriateness of care.
When gathering requirements for this use case, which two Utilization Management processes should a consultant discuss with the client?
- A. Considering the number of intake agents who will be using Health Cloud
- B. Designing Next Best Action and Recommendations for the care management team
- C. Considering the Request Review Types; Prior Authorization Review, Concurrent Review, and Retrospective Review
- D. Designing Care Requests to seek authorization from a health plan for drugs, services, and admissions
Answer: C,D
NEW QUESTION # 57
A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options.
Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction?
Choose 3 answers
- A. Experience Cloud for Health Cloud
- B. Intelligent Appointment Management
- C. Assessments and Recommendations
- D. Intelligent Form Reader
- E. Provider Search
Answer: A,B,E
NEW QUESTION # 58
Which two fields are optional when creating a new Care plan task? (Choose Two)
- A. Goal
- B. Task Owner
- C. Status
- D. Problem
- E. Due Date
Answer: A,E
NEW QUESTION # 59
In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 - Simple Application correct options) Options not visible
- A. By submitting consent Via SMS using Einstien Chat bot.
- B. Bysending an email that then create a case using email-to-case.
- C. By using a Self-Service portal via a Community.
- D. By talking to an agent via phone who then enrolls the patient
- E. By engaging in a web chat with an agent who presents consent forms in chat window.
Answer: C,D
NEW QUESTION # 60
Bloomington Caregivers wants to share details about a patient's medical condition with Bedrock Hospitals through an integration. What should a consultant recommend as the appropriate method for Bedrock to access the information leveraging Health Cloud functionality?
- A. Use the FHIR Patient API through DataRaptor
- B. Integrate using the FHIR Clinical API
- C. Leverage the MedicalCondition Integration Procedure.
- D. Expose the MedicalCondition object through an Apex class.
Answer: B
Explanation:
B is correct because integrating using the FHIR Clinical API is the appropriate method for Bedrock to access the information leveraging Health Cloud functionality. The FHIR Clinical API is a RESTful API that allows external systems to access and exchange clinical data stored in Health Cloud, such as AllergyIntolerance, Condition, MedicationOrder, and Procedure. The FHIR Clinical API uses the FHIR standard, which is a widely adopted interoperability standard for healthcare data.
NEW QUESTION # 61
How does an administrator display device information on a patient card?
- A. Create a custom field on the EHR_MedicalDevices with a formula that returns the nf ormauon to display on patient card
- B. Create an Asset record and create a Care Registered Device record that looks up to the Asset record and then looks up to the Account record for the Patient
- C. Create acustom field on the EHR_Patient object with a formula that returns the information to display on patient card
- D. Create a custom fieldon the FilterCondition_c with a formula that returns the information to display on patient card
- E. Create a custom field on the EHR_DeviceRequest with a formula that returns the information to display on patient card
Answer: B
NEW QUESTION # 62
Which two data exchange standards support clinical data in Health Cloud?
- A. HL7v2
- B. FHIR R4
- C. DICOM 3.0
- D. SDTMv3.2
Answer: A,B
Explanation:
HL7v2 and FHIR R4 are two data exchange standards that support clinical data in Health Cloud. HL7v2 is a widely used standard for exchanging healthcare information electronically, such as patient demographics, orders, results, and billing1. FHIR R4 is the latest version of the Fast Healthcare Interoperability Resources standard, which defines a set of resources for representing and sharing healthcare data in a granular and interoperable way2. Health Cloud supports both HL7v2 and FHIR R4 data exchange through its Clinical Data Model, which maps various FHIR resources to Salesforce standard objects3.
Reference:
1: Review the Data Exchange Standards Unit | Salesforce Trailhead 2: FHIR R4 Support for Better Interoperability - Salesforce 3: Mapping FHIR v4.0 to Salesforce Standard Objects | Salesforce Health ...
NEW QUESTION # 63
A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?
- A. Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks.
- B. Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.
- C. Security Health Check + DLP policies → Useful for improving org security posture, but Salesforce does not have native DLP policies like in other security platforms. This doesn't satisfy the encryption + monitoring requirement.
- D. Enable Field Audit Trail, implement encryption for sensitive data, and configure two-factor authentication for all users.
- E. Enable Salesforce Shield to monitor data access and usage, configure data Classification for sensitive data, and use Event Monitoring to track user activity.
Answer: E
Explanation:
Salesforce Health Cloud / Security Reference:
* Salesforce Shield Overview:
"Use Shield Platform Encryption for encryption at rest."
"Use Event Monitoring to monitor and track user activity across apps."
"Use Field Audit Trail to retain field value changes for compliance requirements." Explanation:
The requirement is:
Encryption at rest → Handled by Salesforce Shield Platform Encryption.
Notification of activities (user monitoring, data access) → Provided by Event Monitoring in Salesforce Shield.
Extensive field tracking → Achieved with Field Audit Trail, also part of Salesforce Shield.
That's why the correct answer is the Salesforce Shield bundle, which directly addresses all three compliance needs.
Why not the others?
A). Role Hierarchy, Password Policies, IP Restrictions → These are basic Salesforce security features, but they don't provide encryption at rest or activity monitoring.
B). Field Audit Trail + Encryption + 2FA → Close, but Field Audit Trail and Encryption require Shield anyway, and 2FA is important but doesn't meet the monitoring requirement.
NEW QUESTION # 64
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
- A. Healthcare Visit Manager
- B. Execute Health Scheduling
- C. Manage Home Health
- D. Field Dispatch Scheduler
Answer: C
NEW QUESTION # 65
An insurance organization wants to be able to track specialties and sub-specialties related to practitioner to use in provider search. Which would they store these relationships? (Choose threE.
- A. Care specialty
- B. Care provider facility specialty
- C. Care Taxonomy
- D. Healthcare provider specialty
- E. Healthcare provider Taxonomy
Answer: A,B,E
Explanation:
Explanation
Reference anddetails below.
NEW QUESTION # 66
Which entity in Health cloud is used to store the details of a vaccine being administrated?
- A. Procedure
- B. Patient Immunization
- C. Encounter
- D. Medication
Answer: B
NEW QUESTION # 67
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