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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Which two statements below about infinite campaigns are true? (Choose two)

A) Infinite Campaign terminates only when all agents log off from the campaign.
B) Infinite Campaign does not terminate by itself after processing all contacts.
C) Infinite Campaign terminates automatically after processing all contacts.
D) To terminate an Infinite Campaign, manual intervention is required.
E) Infinite Campaign is designated by Campaign Type 0.

2. A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.
Which corrective action should be taken?

A) Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php
<Auxiliary EPM>
B) Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>
C) Upgrade the Auxiliary EPM.
D) Restart httpd on the Auxiliary EPM.

3. A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?

A) Red Hat Enterprise Linux Server 6.0 (x86_64)
B) Red Hat Enterprise Linux Server 6.0 (x86)
C) Red Hat Enterprise Linux Server 6.1 (x86_64)
D) Red Hat Enterprise Linux Server 6.1 (x86)

4. You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)

A) Restart the avpSNMPAgentSvc on the EPM.
B) Restart the MPP service from the EPM.
C) Restart the vpms service on the Experience Portal Manager (EPM).
D) Install a new license file on the EPM.
E) Reconnect each Media Processing Platform (MPP) with the EPM.

5. You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appears to shoe an Active Job, but no outgoing call spears to be made. You notice the following entry in the CmpMgrService.out log file:
CmpMgrService.out
@2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93####
Which step must you take to correct the issues and continue with this procedure?

A) Login to EPM using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of "POM Campaign Manager".
B) Login to (EPM) using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of "Web Services"
C) Logging to EPM using a user with an assigned role of "Web Services" and restart theCampaign
D) Login to Experience Portal Manager (EPM) using a user with an assigned role of "POM Campaign Manager" and restart the campaign

Solutions: