Avaya IP Office Configuration and Maintenance : 3001 exam

3001
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Jul 25, 2026
  • Q & A: 84 Questions and Answers

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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: Voice Services and Telephony Features- SIP and trunk configuration
  • 1. SIP trunk setup
    • 2. PSTN integration basics
      - Basic telephony services
      • 1. Call handling features
        • 2. Voicemail configuration
          Topic 2: Maintenance, Troubleshooting, and System Monitoring- Backup and restore procedures
          • 1. Configuration backup
            • 2. System recovery
              - System diagnostics
              • 1. Alarm handling
                • 2. Log analysis
                  Topic 3: IP Office System Installation and Configuration- Hardware and platform components
                  • 1. IP Office control units
                    • 2. Expansion modules and endpoints
                      - Initial system setup and licensing
                      • 1. System configuration basics
                        • 2. License management and activation
                          Topic 4: User, Extension, and Group Management- Hunt groups and call distribution
                          • 1. Group configuration
                            • 2. Call routing logic
                              - User provisioning
                              • 1. User profiles and rights
                                • 2. Extension assignment

                                  Avaya IP Office Configuration and Maintenance Sample Questions:

                                  1. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

                                  A) One backup per system
                                  B) Limited to the number of Systems in an SCN
                                  C) There is no limit.
                                  D) Not a supported feature


                                  2. Which applications are provided with an IP Office Application Server DVD? (Choose two.)

                                  A) VoiceMail Pro
                                  B) IP Office Manager
                                  C) System Status Application
                                  D) one-X@ Portal
                                  E) Monitor


                                  3. A customer has requested that a plan be implemented to give their two sites complete resiliency.
                                  Which option will accomplish this?

                                  A) IP Office Resiliency License
                                  B) IP500v2 with redundant processor
                                  C) IP Phones with backup call server
                                  D) VoiceMail Pro with a backup server


                                  4. Which VoiceMail Pro element allows the customer to modify a condition in a callflow without using VM Pro Client?

                                  A) Test User Action
                                  B) Test Condition Action
                                  C) Test User Variable Action
                                  D) Set User Variable Action


                                  5. What does "IMAP support" mean in the IP Office UMS service?

                                  A) A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
                                  B) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
                                  C) All messages arc forwarded to a user e-mail account and deleted on their telephone.
                                  D) A user ran receive voicemail messages only using MS Outlook.
                                  E) A user can see/listen to voicemail messages via Web browser.


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: A,D
                                  Question # 3
                                  Answer: C
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: A

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