Avaya IP Office™ Platform Support Online Test : 78202T exam

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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

Question 1

In an IP500 V2 system that has a combo card, what are the two types of Trunk cards that can be present in the control unit along with the combo card?

A. PRI and SIP
B. SIP and H.323
C. E&M and BRI
D. Analog and Digital
E. T1 and E1

Question 2

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?

A. All applications can be upgraded to 9.0 or higher without changes.
B. Only CCR as it is not supported in 9.0 or higher.
C. All applications, as 9.1 does not support any of them.
D. Only one-X Portal as it is supported in 9.0 or higher.

Question 3

A customer wants to hear a secondary dial-tone when making outgoing calls.
Where is this function enabled?

A. Short Code
B. System Telephony
C. ARS table
D. User Telephony

Question 4

A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.
Where in the IP Office Manager can the technician configure these logins?

A. IP Office System Monitor Application
B. IP Office Softphone Application
C. IP Office Manager Security Settings
D. IP Office Manager Network Configuration

Question 5

A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?

A. Notify the customer that this is not a recommended practice.
B. Copy and paste all contacts from Outlook into the personal directory.
C. Use a .csv format to import the Outlook contacts.
D. Add each Outlook contact individually to the personal directory.

Solutions: