- Exam Code: MS-720
- Exam Name: Microsoft Teams Voice Engineer
- Updated: Aug 26, 2026
- Q & A: 123 Questions and Answers
Microsoft Teams Voice Engineer : MS-720 exam
PDF Version DemoAbout Microsoft Teams Voice Engineer : MS-720 Exam Questions
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For more information about the Microsoft MS-720 Exam visit the following reference link:
Microsoft MS-720 Exam Reference link
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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How to register for Microsoft MS-720 Exam
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Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Troubleshoot call failure and quality - Monitor and troubleshoot clients and devices - Monitor Teams Phone and SBC health - Troubleshoot Direct Routing connectivity |
| Topic 2: Plan and configure Direct Routing | 15-20 | - Extend Direct Routing infrastructure - Design Direct Routing call flows - Deploy and maintain Survivable Branch Appliance (SBA) - Implement SIP trunking with Direct Routing |
| Topic 3: Configure and manage Teams Phone for voice users | 15-20 | - Migrate voice users - Enable per-user calling features - Enable users for Direct Routing - Enable users for Teams Phone |
| Topic 4: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Phones and displays - Plan and configure Teams Rooms |
| Topic 5: Plan and configure Microsoft Teams Phone | 25-30 | - Configure audio conferencing - Configure phone policies - Manage phone numbers and operator connect - Configure auto attendants and call queues - Design emergency calling - Plan and design PSTN solutions |
| Topic 6: Optimize network performance | 5-10 | - Implement network topology - Design network infrastructure |
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