- Exam Code: HP2-N49
- Exam Name: Selling HP Business Service Management Solutions
- Updated: Aug 04, 2026
- Q & A: 50 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: HP Software and IT Management Portfolio | - Integration with enterprise IT environments
|
| Topic 2: HP Business Service Management Solutions Overview | - HP BSM solution positioning and sales approach
|
| Topic 3: Sales and Customer Engagement Skills | - Competitive positioning
|
1. What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?
A) applications
B) IT infrastructure
C) event logs
D) internet connections
2. Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
A) network fault detection and triage
B) data usage and backup
C) availability monitoring
D) storage space optimization
E) performance monitoring
F) application quality assurance
3. Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?
A) Vertica
B) Service Health Reporter
C) Service Health Analyzer
D) Run time service model
4. Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?
A) VP of operations
B) director of applications support
C) director of service management
D) director of distributed systems
5. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?
A) "bring your own device" best practices
B) mobile application monitoring
C) cloud application monitoring
D) Dev/Ops cooperative relationship
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,E,F | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |
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