HP Selling HP Business Service Management Solutions : HP2-N49 exam

HP2-N49
  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Aug 04, 2026
  • Q & A: 50 Questions and Answers

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About HP Selling HP Business Service Management Solutions : HP2-N49 Exam Questions

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Software and IT Management Portfolio- Integration with enterprise IT environments
  • 1. Hybrid IT environments
    • 2. Cloud and on-prem integration concepts
      - HP IT Service Management solutions
      • 1. Incident and performance management
        • 2. Service monitoring and analytics
          Topic 2: HP Business Service Management Solutions Overview- HP BSM solution positioning and sales approach
          • 1. Customer pain points identification
            • 2. Solution mapping to business outcomes
              - HP Business Service Management (BSM) value proposition
              • 1. IT service monitoring concepts
                • 2. Business-aligned IT management
                  Topic 3: Sales and Customer Engagement Skills- Competitive positioning
                  • 1. Differentiating HP BSM solutions
                    • 2. Handling objections in enterprise sales
                      - Consultative selling methodology
                      • 1. Value-based selling techniques
                        • 2. Discovery of business requirements

                          HP Selling HP Business Service Management Solutions Sample Questions:

                          1. What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?

                          A) applications
                          B) IT infrastructure
                          C) event logs
                          D) internet connections


                          2. Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)

                          A) network fault detection and triage
                          B) data usage and backup
                          C) availability monitoring
                          D) storage space optimization
                          E) performance monitoring
                          F) application quality assurance


                          3. Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?

                          A) Vertica
                          B) Service Health Reporter
                          C) Service Health Analyzer
                          D) Run time service model


                          4. Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?

                          A) VP of operations
                          B) director of applications support
                          C) director of service management
                          D) director of distributed systems


                          5. Which capability should a salesperson discuss with a Director of Performance Testing to address the "inability to use production experience for continued improvement of application quality" pain point?

                          A) "bring your own device" best practices
                          B) mobile application monitoring
                          C) cloud application monitoring
                          D) Dev/Ops cooperative relationship


                          Solutions:

                          Question # 1
                          Answer: A
                          Question # 2
                          Answer: A,E,F
                          Question # 3
                          Answer: A
                          Question # 4
                          Answer: A
                          Question # 5
                          Answer: D

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