- Exam Code: HP2-B115
- Exam Name: Selling HP Printing and Personal Systems Hardware
- Updated: Aug 09, 2026
- Q & A: 64 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Printing Solutions Portfolio | 25% | - Features, benefits and competitive advantages - Multifunction printers and wide-format systems - Inkjet and LaserJet product lines |
| Topic 2: Positioning and Selling Solutions | 20% | - Address objections and close sales - Communicate value and ROI - Match products to customer needs |
| Topic 3: HP Personal Systems Portfolio | 25% | - Security, manageability and performance features - Desktops, notebooks and workstations - Tablets and mobile devices |
| Topic 4: Support and Management Tools | 10% | - Security and mobility solutions - Service and support offerings - HP Web Jetadmin and management software |
| Topic 5: Understand Customer Requirements | 20% | - Identify business and user needs - Analyze customer environment and usage scenarios - Define solution requirements |
1. Why is color important to your customer? (Select two.)
A) It gives businesses a competitive edge
B) It means they can use the universal print driver to its full potential.
C) It increases readership by 75%.
D) It is cheaper than mono printing.
E) It uses less power than mono printing.
2. What is a benefit of HP Page Lift?
A) automatically enhanced documents or images
B) a cloud document management solution
C) a truly secure solution for scanning
D) the ability to print remotely
3. Which statement best describes HP OfficeJet print quality'? (Select two.)
A) OfficeJet inks are not as good as laser printing for business printing.
B) Mono only prints are resistant to water.
C) HP only offers mono printing with ink. and this beats laser print outs
D) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
E) HP OfficeJet inks can withstand highlighter use and resist smearing.
4. Which HP feature allows wireless printing from HP Notebooks?
A) HP Client Automation
B) HP Web-Based Server
C) HP ePrint Driver
D) HP Insight Control
5. What helps HP achieve best-in-class reliability?
A) allowing millions of customers to test HP printers when they buy them
B) using expensive premium and exotic materials
C) using the HP Total Test process
D) resellers giving HP feedback on how reliable their printers are
Solutions:
| Question # 1 Answer: A,E | Question # 2 Answer: A | Question # 3 Answer: B,E | Question # 4 Answer: C | Question # 5 Answer: D |
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