Genesys System Consultant, Genesys SIP Server (GCP7-CSIP) : GE0-707 exam

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The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:

• Security and Compliance Enhancements
• IC Licensing Overview
• DHCP
• Directory Server
• Identify the components of the Interaction Administrator interface
• Status Messages, Account Codes, and Wrap-up Codes
• Introduction to PureConnect Application Suite
• Managed IP Phone Network Provisioning
• Configure Interaction Media Server
• Managing Licenses
• Introduction to ACD Tools
• Dial Plan
• Configuring Client Button and Queue Columns
• IC Survey File
• Understanding Lines and Groups
• Configure Regionalization
• Interactive Update Provider Overview
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• DNS Server
• Configure SIP addresses
• Overview of Interaction Center Business Manager
• Installing IC and Interaction Media Server
• Configuring ACD
• Interaction Center Platform Overview
• Understand the configuration options available for ACD/Skills-Based routing
• Managed IP Phone Configuration and Templates
• Running Setup Assistant
• Configure Line Groups
• Log Retrieval Assistant
• License Management and Allocation
• Site Information
• Using Interactive Update Client
• Interaction Center Architecture
• Licensing Users and Stations
• Overview of Client Templates
• SIP Line Configuration
• Basics of Interaction Supervisor
• Post Installation Configuration
• Reporting Tables
• New License Generation
• SIP Station Configuration
• Workgroups ACD Skills
• Configuring Stations
• Codecs
• Basics of Interaction Reporter
• Using Response Management Libraries
• Database Server

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The system consultant qualification can be earned by completing the CIC Core and Interaction Center Certified Engineer Bootcamp exams (GCP7-CSIP). This certification provides the student with the knowledge and skills needed to implement and support the Interaction Center Platform. The student can think about the Customer Interaction CenterTM (CIC) architecture and adapt what they've learned to a device implementation using the Interaction Center Platform.

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