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NEW QUESTION # 26
Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?
- A. A Pareto analysis
- B. A work breakdown structure analysis of the service
- C. A cause-and-effect diagram
- D. A flowchart of the service
Answer: D
NEW QUESTION # 27
The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met.
What could have caused this issue?
- A. Requirements were not adequately reviewed with the project sponsor.
- B. Acceptance criteria for the requirements were not measurable.
- C. The test engineer has not properly communicated requirements to the team.
- D. Not all stakeholders were involved during requirements elicitation.
Answer: B
NEW QUESTION # 28
A project's requirements baseline is established and approved. A stakeholder then submits a new requirement through the change control process.
How can the business analyst determine the impact on existing requirements?
- A. Update the use case documentation.
- B. Review the requirements traceability matrix.
- C. Perform a stakeholder analysis
- D. Use time-boxing to defer the new requirement.
Answer: D
NEW QUESTION # 29
Which document best provides the boundaries for product development?
- A. Scope document
- B. Requirements baseline
- C. Scope definition
- D. Project plan
Answer: B
NEW QUESTION # 30
An insurance company embarks on a project to replace its current enrollment and billing software application, which will no longer be supported by the end of the calendar year. The new enrollment and billing application must be implemented before the current vendor contract ends. The business analyst gathers the initial requirements for the new enrollment and billing application. Based on the large volume of requirements, the business analyst realizes that the requirements will need to be prioritized.
Which requirements prioritization method should the business analyst use for this project?
- A. MoSCoW
- B. Weighted ranking
- C. Risk analysis
- D. Time-boxing
Answer: B
NEW QUESTION # 31
A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?
- A. Meet with the customer can apologize for misunderstanding the business's need.
- B. Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.
- C. Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.
- D. Suggest re-estimating the requirement and following the change control process.
Answer: D
NEW QUESTION # 32
A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?
- A. Errors in the product could result in financial solvency.
- B. The industry is unregulated.
- C. The organization follows an iterative project life cycle.
- D. The project impact is contained within a small department of the company.
Answer: C
Explanation:
Explanation
NEW QUESTION # 33
A business analyst is discussing the acceptance criteria for a new measurement system with the operations manager The operations manager is particularly concerned about the accuracy of the new system because mistakes in data measurements could be extremely costly to fix.
Which of the following is the best strategy to define the appropriate acceptance criteria?
- A. Clearly define the maximum acceptable error rate for the new system.
- B. Quantify the risks associated with the measurement errors and update the risk register.
- C. Plan a training session for the new system before it is handed over to the operations manager.
- D. Ask the operations manager to formally accept the requirements documents.
Answer: A
NEW QUESTION # 34 
A company uses a prioritization range of 1-10. in which 10 represents the highest or best. According to the information from the table, which option should the business * analyst recommend?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION # 35
Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?
- A. Surveying
- B. Prototyping
- C. Interviewing
- D. Brainstorming
Answer: D
Explanation:
Explanation
NEW QUESTION # 36
Which of the following best describes the function of the requirements baseline?
- A. Tracks the progress of requirements documentation.
- B. Defines how the project will be scheduled.
- C. Controls the product development and evolution.
- D. Provides the basis for the development scope.
Answer: A
NEW QUESTION # 37
A business analyst has been assigned to ProjectY. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need.
What document should the business analyst use to determine the relationship of the requirement to the business need?
- A. Requirements management plan
- B. Reliability matrix
- C. Traceability matrix
- D. Requirements package
Answer: B
Explanation:
Explanation/Reference: https://www.linkedin.com/pulse/relationships-between-requirements-design-elements-gurjar-cbap
NEW QUESTION # 38
The requirements traceability matrix should primarily be used to:
- A. ensure that all requirements have been met.
- B. identify the risks associated with dependent requirements
- C. define a convention to map the requirements to their sources.
- D. address the responsibility owner for each requirement.
Answer: A
NEW QUESTION # 39
A financial company deployed a new online product to their customers to invest in the stock market. The company notices a problem regarding financial calculations and starts the problem analysis. The company discovers that the new rules for taxes and fees were not implemented.
This problem could have been avoided by:
- A. implementing an automated issue tracking system to facilitate the tracing of defects to the requirements.
- B. using a table that shows each applicable business rule with the implemented functional requirement.
- C. involving a business analyst during all phases of system development.
- D. rolling back the operations using a contingency process in order to avoid loss and client dissatisfaction.
Answer: C
NEW QUESTION # 40
A business analyst conducts an initial review to define scope. The analysis includes the review of the business case, project goals, and objectives to obtain the necessary and required context. Based on that information, the business analyst determines that this is a large project with multiple interfaces which could cost the company money that was not initially included in the budget.
What characteristics of the project are needed to determine the approach so that the business analyst can validate whether they will need to have a discussion about the budget?
- A. Type of elicitation activities to be conducted
- B. Decision on the type of models to be used
- C. Business analysis deliverables to be produced
- D. Selected project life cycle
Answer: C
NEW QUESTION # 41
The software developers have delivered a completed solution. The quality assurance team has passed the solution. What should the business analyst do next?
- A. Evaluate the solution with the sponsor(s).
- B. Conduct user acceptance testing.
- C. Evaluate the solution against the project charter.
- D. Conduct performance testing.
Answer: B
NEW QUESTION # 42
While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis favors a custom-developed solution, either but internally or using contract labor.
To prepare the recommendation, what should the business analyst do?
- A. Perform solution evaluation.
- B. Recommend the SVP's choice, as it is most likely to be adopted.
- C. Formulate a weighted-ranking matrix.
- D. Review the stakeholder analysis
Answer: C
Explanation:
Explanation/Reference: https://www.forum.izenbridge.com/viewtopic.php?t=4166
NEW QUESTION # 43
When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts What should the business analyst do?
- A. Negotiate for a quick approval of a reduced set of traceability artifacts.
- B. Eliminate traceability activities for the project.
- C. Start development activities without traceability items.
- D. Explain the value of requirements traceability.
Answer: D
NEW QUESTION # 44
A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline.
The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?
- A. Surveys
- B. Document analysis
- C. Prototyping
- D. Decision tree
Answer: D
NEW QUESTION # 45
A business analyst is ready to begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?
- A. Cost-benefit analysis
- B. Document analysis
- C. Benchmarking
- D. Brainstorming
Answer: D
NEW QUESTION # 46
A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible. Which activity should the business analyst initiate before beginning requirements elicitation?
- A. Draft a high-level data model.
- B. Define how the solution will be evaluated.
- C. Prepare the requirements traceability matrix.
- D. Document how the relevant systems interact.
Answer: D
NEW QUESTION # 47
After several meetings with different groups of users, a business analyst has gathered the requirements for a large IT project. Now, the business analyst needs to document those requirements in a way that is clearly understood by the development team and provides enough information to check if the requirement has been met.
Which of the following would work best in this case?
- A. User stories
- B. Functional specifications
- C. Flow chart
- D. Prototyping
Answer: B
NEW QUESTION # 48
Midway through Ihe requirements gathering phase, a stakeholder informs the business analyst that a requested requirement does not address the solution. The stakeholder wants to know who made the request. The business analyst spends hours searching emails to identity the requestor.
What should the business analyst have documented?
- A. The source in the requirements traceability matrix
- B. Sponsor approval in the requirements traceability matrix
- C. The source in the RACI matrix
- D. Roles and responsibilities in the RACI matrix
Answer: D
NEW QUESTION # 49
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